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			<div class="col-md-6 col-sm-12 col-xs-12"><h3><span >Management of Services: Concepts, Design, and Delivery</span></h3></div>
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		<p style="margin:0;"><em>15.768 Management of Services: Concepts, Design, and Delivery</em> explores the use of operations tools and perspectives in the service sector, including both for-profit and not-for-profit organizations. The course builds on conceptual frameworks and cases from a wide range of service operations, selected from health care, hospitality, internet services, supply chain, transportation, retailing, food service, entertainment, financial services, humanitarian services, government services, and others.</p>
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		<a class="newtablink" href="http://ocw.mit.edu/courses/sloan-school-of-management/15-768-management-of-services-concepts-design-and-delivery-fall-2010" target="_blank" style="color:#3C7F8C">http://ocw.mit.edu/courses/s...esign-and-delivery-fall-2010</a></span>
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		<div class="linfo"><span class="grayedtext">Starts :</span> 
			<span class="grayedtext" style="text-decoration: line-through;">2010-09-01</span></div>	</td>
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