Courses tagged with "Business & Management" (540)
The Content Strategy MOOC is for professionals at all levels of a for-profit, non-profit, volunteer or government organization who want to significantly improve their abilities to understand audiences and develop strategic words, pictures, graphics, and videos to convey their organization’s most important goals.
¿Cuál es la importancia de las empresas familiares en el mundo?, ¿cómo garantizar su continuidad y permanencia?, ¿cómo mejorar la comunicación entre sus miembros? y ¿cómo lograr sucesiones exitosas? Este curso brinda estas respuestas a través de la identificación de estrategias para la profesionalización de las empresas familiares.
Learn about contracts from Harvard Law Professor Charles Fried, one of the world’s leading authorities on contract law. Contracts are promises that the law will enforce. But when will the law refuse to honor a promise? What happens when one party does not hold to their part of the deal? This version of the course adds new units on Interpretation, Agency, Partnerships, Corporations, and Government Regulation.
We are exposed to contracts in all areas of our life — agreeing to terms when downloading a new computer program, hiring a contractor to repair a leaking roof, and even ordering a meal at a restaurant. Knowing the principles of contracts is not just a skill needed by lawyers, it illuminates for everyone a crucial institution that we use all the time and generally take for granted.
This contract law course, with new materials and updated case examples, is designed to introduce the range of issues that arise when entering and enforcing contracts. It will provide an introduction to what a contract is and also analyze the purpose and significance of contracts. Then, it will discuss the intent to create legal relations, legality and morality, and the distinction between gifts and bargains. The course also investigates common pitfalls: one-sided promises, mistake, fraud, and frustration. With the knowledge of what makes contracts and how they can go wrong, Professor Fried will discuss remedies and specific performance. Finally, Professor Fried will introduce how contracts can create rights for third parties.
The course’s instructor, Charles Fried, has been teaching at Harvard Law School for more than 50 years and has written extensively on contracts. Not only is Professor Fried a leading authority on contract law, but he also utilizes a story-telling approach to explaining the topic, which creates a unique and interesting class experience.
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Coaching can inspire and motivate people to learn, change and be effective leaders, among other roles in life. Although most attempts are “coaching for compliance” (coaching someone to your wishes or expectations), decades of behavioral and neuroscience research show us that “coaching with compassion” (coaching someone to their dreams and desires) is more effective.
Business organizations are constantly engaged in financial decision-making related to financial planning, investments, capital purchases, etc. The right financial decisions play a critical role in maximizing an organization’s business value.
- How do we value assets?
- What is a good investment?
- Does a project create value?
Corporate finance will address these issues to help managers make value-enhancing decisions.
This business and management course will introduce you to the role of corporate finance in an organization and the tools used to evaluate investment proposals.
The course will cover commonly used tools and techniques that help managers make decisions that create value for their organizations such as time value of money, opportunity cost, net present value and internal rate of return.
If you are interested in creating value for your organization, then this course is for you.
Corporate Finance Essentials will enable you to understand key financial issues related to companies, investors, and the interaction between them in the capital markets. By the end of this course you should be able to understand most of what you read in the financial press and use the essential financial vocabulary of companies and finance professionals.
In this course, participants will learn about the key financial decisions modern corporations face, as well as the alternative methods that can be employed to optimize the value of the firm’s assets. This is part of a Specialization in corporate finance created in partnership between the University of Melbourne and Bank of New York Mellon (BNY Mellon).
This finance course focuses on how a firm should raise funds to finance its projects. Learners will be exposed to a number of important theoretical frameworks to analyze how financial policies can create value for a firm in a world with “frictions” such as bankruptcy costs, taxation policy, information problems, and conflict of interests between different stakeholders. Specifically, the course covers topics such as debt and equity management, their relative attractiveness under different tax rules, and how these instruments can be used to alleviate the effects of informational and agency frictions. The course relates all concepts to real world examples such as capital structure choices, bankruptcy decisions, and leveraged buyouts. Learners are presented with a number of opportunities to think critically about real-world financial decisions in the context of the framework they are exposed to.
This course is targeted to managers working in corporations or institutions and individuals planning to pursue a graduate degree in business (MBA).
This course is a natural follow-up to “Financial Markets and Institutions” and is the last course of four in the Corporate Financial Analysis X-Series. Learn how firms raise funds to finance their business.
Creativity is an acquired skill that improves with practice. Creativity changes the world and enriches people’s lives. It takes two skills: “discovery” - discovering new ideas, and “delivery” – implementing ideas, using proven tools and methods. This course, on “discovery”, will provide proven tools that will help you discover an endless stream of creative ideas.
Explore complex, multi-actor systems in which one factor influences all other factors. For instance, how innovative energy technologies merge into the existing energy system, or how new transport possibilities impact current processes. Armed with this information, learn to decide whether they should be further developed, consider possible negative results and weigh associated costs.
There are multiple ways to make decisions, but one way proven to be very useful is the analytical approach - a methodology for making the problem explicit and rationalising the different potential solutions. In short: analysis based support of decision making, design and implementation of solutions.
Creative Problem Solving and Decision Making as a course teaches you this method.
This course explores and evaluates tools and problem solving methods such as:
- Actor analysis
- Causal modeling
- Goal trees and means-end diagrams
- Problem diagrams
- Decision support
- Score cards
This course introduces each technique and applies each technique to a case. Ultimately, the combination of these techniques provides a coherent analysis of the problem.
The course materials of this course are Copyright Delft University of Technology and are licensed under a Creative Commons Attribution-NonCommercial-ShareAlike (CC-BY-NC-SA) 4.0 International License.
Creativity & Entrepreneurship will help you tap into your inner creativity and learn how to leverage it for career development or business innovation.
Presented by Berklee Institute for Creative Entrepreneurship founder Panos Panay, this course features interviews with world renown entrepreneurs, innovators, songwriters, producers, creative directors, educators, performers, visual artists and chefs as they discuss parallels between the creative and entrepreneurial journeys.
The course approaches entrepreneurship as a creative process, a fundamental human instinct that we all possess and can unlock. Creativity & Entrepreneurship applies concepts from the creative and musical creation process, such as observing, prototyping, iterating and embracing failure, as a means of guiding you through the concept of thinking like a startup. You will develop the basic mindset, knowledge, and insights required to pursue an entrepreneurial career, whether as the steward of your own career or as the founder of a new business in any field.
Creativity & Entrepreneurship is about the side of entrepreneurship you won’t learn at a business school but, instead, in the music studio.
About video original music "Maria Antoinette" by Leo Pigot (feat. Brite Lite Brite)
Ce cours vous permettra d’identifier et d’évaluer des opportunités de création d’entreprises technologiques et d’en comprendre les principaux enjeux humains, techniques, commerciaux, environnementaux et financiers. Vous aurez ainsi des bases solides pour créer votre entreprise high tech ou décider d'en rejoindre une.
An unconventional approach to management strategy! This class offers students the opportunity to explore today's management practices from unexpected perspectives in order to ask provocative questions about the modern business environment. This approach will allow us to interrogate key management concepts in order to explore the thinking that informs them and, as importantly, the form of capitalism they foster.
Customer service is a complex phenomenon where people engage in an extended interaction to co-create value. This course focuses on social and cultural aspects of services.
In this business and management course, you will learn how to analyze customer interactions, using video data taken in actual services. Through discussions of a variety of services such as sushi bars, restaurants, hotels and apparel, you will explore the nuanced and paradoxical nature of customer relations and discuss how to design services from cultural perspective.
This MOOC is sponsored by the Society for Serviceology.
Learn practical research tools and how to leverage them to obtain customer understanding and insight. Learning will center on emerging areas of market research such as ethnography where customers are observed in their “home environments”, and where deep insights in their consumption behaviors can be developed. Unlike conventional survey or quantitative research, qualitative approaches provide insight into why customers make the decisions they do.
Qualitative research methods can help to uncover unmet wants and needs that customers sometimes cannot express in a traditional survey approach. This can be very useful in the early stages of innovation development where organizations are often dealing with “unknown unknowns.”
Participants will be taken through a systematic approach to designing different types of qualitative research that can help to uncover deep customer insights. After completing the course you will be able to effectively leverage these methods to facilitate success in early stages of the innovation process of an organization.
You will earn a professional certificate from the University of British Columbia and edX upon successful completion of this course. Certificates can be uploaded directly to your LinkedIn profile.
Rule15C3-3, or the “Customer Protection Rule” as it’s also known, dictates the minimum amount of securities and cash that broker-dealers must hold in secure accounts on behalf of their clients. The goal is to ensure that customers can always access a large portion of their funds, even if the firm itself becomes insolvent.
This online course provides an opportunity to learn how the three main purposes of the Rule 15C3-3 protect customer interests and how they affect the regulatory environment within firms.
We’ll begin with a high-level overview of the Regulatory Environment, and then explore the brief history of the Customer Protection Rule and its origin. We’ll then move to operations, which is a vital conversation since Rule 15C3-3 is an operations based rule. We’ll cover Settlement, Margin, Stock Record, and Financing Tools and then finally dive deep into the actual 15C3-3 rule.
This online course comprises of the following 3 modules which are packed with interesting video lectures and exercises:
- Module 01: Introduction
- Module 02: Operations
- Module 03: Rule 15C3-3 Reserve Formula
Customer Relationship Management, also known as CRM, helps businesses successfully implement strategies, practices and technolgies aimed at winning and retaining customers profitably. The objective of this business and management course is to equip you with a sound foundation of CRM concepts and best practices so you can implement CRM practices successfully for long-term profitability.
Businesses aim to win and keep customers. Their competitors also seek to do the same. Even the most successful firms, with excellent marketing programs for attracting customers, have trouble with customer retention.
In this course, you will learn how to shift from a short-term customer transaction based mode of operation to a long-term relationship mode and understand the benefits of having strong customer relations.
Topics covered include:
- Customer retention
- Customer centricity
- Customer lifetime value
- Customer value management