Courses tagged with "Business & Management" (494)
Business organizations are constantly engaged in financial decision-making related to financial planning, investments, capital purchases, etc. The right financial decisions play a critical role in maximizing an organization’s business value.
- How do we value assets?
- What is a good investment?
- Does a project create value?
Corporate finance will address these issues to help managers make value-enhancing decisions.
This business and management course will introduce you to the role of corporate finance in an organization and the tools used to evaluate investment proposals.
The course will cover commonly used tools and techniques that help managers make decisions that create value for their organizations such as time value of money, opportunity cost, net present value and internal rate of return.
If you are interested in creating value for your organization, then this course is for you.
Corporate Finance Essentials will enable you to understand key financial issues related to companies, investors, and the interaction between them in the capital markets. By the end of this course you should be able to understand most of what you read in the financial press and use the essential financial vocabulary of companies and finance professionals.
In this course, participants will learn about the key financial decisions modern corporations face, as well as the alternative methods that can be employed to optimize the value of the firm’s assets. This is part of a Specialization in corporate finance created in partnership between the University of Melbourne and Bank of New York Mellon (BNY Mellon).
This finance course focuses on how a firm should raise funds to finance its projects. Learners will be exposed to a number of important theoretical frameworks to analyze how financial policies can create value for a firm in a world with “frictions” such as bankruptcy costs, taxation policy, information problems, and conflict of interests between different stakeholders. Specifically, the course covers topics such as debt and equity management, their relative attractiveness under different tax rules, and how these instruments can be used to alleviate the effects of informational and agency frictions. The course relates all concepts to real world examples such as capital structure choices, bankruptcy decisions, and leveraged buyouts. Learners are presented with a number of opportunities to think critically about real-world financial decisions in the context of the framework they are exposed to.
This course is targeted to managers working in corporations or institutions and individuals planning to pursue a graduate degree in business (MBA).
This course is a natural follow-up to “Financial Markets and Institutions” and is the last course of four in the Corporate Financial Analysis X-Series. Learn how firms raise funds to finance their business.
Creativity is an acquired skill that improves with practice. Creativity changes the world and enriches people’s lives. It takes two skills: “discovery” - discovering new ideas, and “delivery” – implementing ideas, using proven tools and methods. This course, on “discovery”, will provide proven tools that will help you discover an endless stream of creative ideas.
Explore complex, multi-actor systems in which one factor influences all other factors. For instance, how innovative energy technologies merge into the existing energy system, or how new transport possibilities impact current processes. Armed with this information, learn to decide whether they should be further developed, consider possible negative results and weigh associated costs.
There are multiple ways to make decisions, but one way proven to be very useful is the analytical approach - a methodology for making the problem explicit and rationalising the different potential solutions. In short: analysis based support of decision making, design and implementation of solutions.
Creative Problem Solving and Decision Making as a course teaches you this method.
This course explores and evaluates tools and problem solving methods such as:
- Actor analysis
- Causal modeling
- Goal trees and means-end diagrams
- Problem diagrams
- Decision support
- Score cards
This course introduces each technique and applies each technique to a case. Ultimately, the combination of these techniques provides a coherent analysis of the problem.
The course materials of this course are Copyright Delft University of Technology and are licensed under a Creative Commons Attribution-NonCommercial-ShareAlike (CC-BY-NC-SA) 4.0 International License.
Creativity & Entrepreneurship will help you tap into your inner creativity and learn how to leverage it for career development or business innovation.
Presented by Berklee Institute for Creative Entrepreneurship founder Panos Panay, this course features interviews with world renown entrepreneurs, innovators, songwriters, producers, creative directors, educators, performers, visual artists and chefs as they discuss parallels between the creative and entrepreneurial journeys.
The course approaches entrepreneurship as a creative process, a fundamental human instinct that we all possess and can unlock. Creativity & Entrepreneurship applies concepts from the creative and musical creation process, such as observing, prototyping, iterating and embracing failure, as a means of guiding you through the concept of thinking like a startup. You will develop the basic mindset, knowledge, and insights required to pursue an entrepreneurial career, whether as the steward of your own career or as the founder of a new business in any field.
Creativity & Entrepreneurship is about the side of entrepreneurship you won’t learn at a business school but, instead, in the music studio.
About video original music "Maria Antoinette" by Leo Pigot (feat. Brite Lite Brite)
Ce cours vous permettra d’identifier et d’évaluer des opportunités de création d’entreprises technologiques et d’en comprendre les principaux enjeux humains, techniques, commerciaux, environnementaux et financiers. Vous aurez ainsi des bases solides pour créer votre entreprise high tech ou décider d'en rejoindre une.
An unconventional approach to management strategy! This class offers students the opportunity to explore today's management practices from unexpected perspectives in order to ask provocative questions about the modern business environment. This approach will allow us to interrogate key management concepts in order to explore the thinking that informs them and, as importantly, the form of capitalism they foster.
Customer service is a complex phenomenon where people engage in an extended interaction to co-create value. This course focuses on social and cultural aspects of services.
In this business and management course, you will learn how to analyze customer interactions, using video data taken in actual services. Through discussions of a variety of services such as sushi bars, restaurants, hotels and apparel, you will explore the nuanced and paradoxical nature of customer relations and discuss how to design services from cultural perspective.
This MOOC is sponsored by the Society for Serviceology.
Learn practical research tools and how to leverage them to obtain customer understanding and insight. Learning will center on emerging areas of market research such as ethnography where customers are observed in their “home environments”, and where deep insights in their consumption behaviors can be developed. Unlike conventional survey or quantitative research, qualitative approaches provide insight into why customers make the decisions they do.
Qualitative research methods can help to uncover unmet wants and needs that customers sometimes cannot express in a traditional survey approach. This can be very useful in the early stages of innovation development where organizations are often dealing with “unknown unknowns.”
Participants will be taken through a systematic approach to designing different types of qualitative research that can help to uncover deep customer insights. After completing the course you will be able to effectively leverage these methods to facilitate success in early stages of the innovation process of an organization.
You will earn a professional certificate from the University of British Columbia and edX upon successful completion of this course. Certificates can be uploaded directly to your LinkedIn profile.
Customer Relationship Management, also known as CRM, helps businesses successfully implement strategies, practices and technolgies aimed at winning and retaining customers profitably. The objective of this business and management course is to equip you with a sound foundation of CRM concepts and best practices so you can implement CRM practices successfully for long-term profitability.
Businesses aim to win and keep customers. Their competitors also seek to do the same. Even the most successful firms, with excellent marketing programs for attracting customers, have trouble with customer retention.
In this course, you will learn how to shift from a short-term customer transaction based mode of operation to a long-term relationship mode and understand the benefits of having strong customer relations.
Topics covered include:
- Customer retention
- Customer centricity
- Customer lifetime value
- Customer value management
Addressing real customer needs is the core factor of managing innovation successfully. Exactly this is the task of the first stages of an innovation project, also called the Frontend of Innovation (FEI). In this course, you will learn about key concepts and methods of generating customer-centric business ideas and innovative concepts.
Often, the first stages of an innovation project are called "fuzzy", as they are considered to be less structured and less predictable. However, after studying this course, you will get a different perspective: The Frontend of Innovation indeed can be managed by skill and dedicated methods and does not need to rely on luck.
You’ll study sources of information on customer needs as well as different approaches to market research and customer co-creation. In addition, the course reviews the latest methods for generating market insights and how to turn them into promising concepts prior to entering the formal product development process.
You will learn screening activities and how to evaluate concepts based on concept testing with customers or rapid experimentation. This course will also connect theories of innovation and various models, explaining innovation success with actionable knowledge for industry practice.
Besides the online lectures, participants will engage in a series of individual and group exercises that will help deepen their understanding of the topic at hand. Real-life case studies and examples from companies will be used to help participants better prepare for actual situations. In addition, the concepts will be discussed in relation to their theoretical grounding in academic literature.
This course is part of the "Managing Technology & Innovation: How to deal with disruptive change" MicroMasters program designed to teach the critical skills needed to be successful in this exciting field. In order to qualify for the MicroMasters Credential, you will need to earn a Verified Certificate in each of the six courses of the RWTHx MicroMasters program.
This MicroMasters program concludes with a capstone exam, in which you will be asked to combine the learnings from the six modules and apply these to a real-life case.
Want to study for an MBA but unsure of the basic data analysis still required? This online course prepares you for studying in an MBA program.
Data analysis appears throughout any rigorous MBA program and in today’s business environment understanding the fundamentals of collecting, presenting, describing and making inferences from data sets is essential for success.
The goal of this course is to teach you fundamental data analysis skills so you are prepared for your MBA study and able to focus your efforts on core MBA curriculum, rather than continually playing catch-up with the underlying statistical knowledge needed.
We also hope that learning these data analysis skills will equip you with the ability to understand, to a greater degree, the data you encounter in your working lives and in the world around you - an essential life-skill in today’s data driven environment
This course assumes no prior knowledge of data analysis. Concepts are explained as clearly as possible and regular activities give you the opportunity to practice your skills and improve your confidence.
Please note that the verified certificate option is not currently open for this course. Please enroll in the audit track and you will be emailed when the verified certificate option is open for enrollment.
Businesses, consumers, and societies leave behind massive amounts of data as a by-product of their activities. Leading-edge companies in every industry are using analytics to replace intuition and guesswork in their decision-making. As a result, managers are collecting and analyzing enormous data sets to discover new patterns and insights and running controlled experiments to test hypotheses.
This course, part of the Analytics: Essential Tools and Methods MicroMasters program, prepares you to understand data and business analytics and become a leader in these areas in business organizations.
It covers the methodologies, algorithms, issues, and challenges related to analyzing business data. It will illustrate the processes of analytics by allowing you to apply business analytics algorithms and methodologies to real-world business datasets from finance, marketing, and operations. The use of real-world examples and cases places business analytics techniques in context and teaches you how to avoid the common pitfalls, emphasizing theimportance of applying proper business analytics techniques.
In addition to cases, this course features hands-on experiences with data collection, analysis, and visualization using Python programs and analytics software such as SAS.
This course includes a significant analytics project.
Many people talk about the promise of “big data” to health care. But how can the application of data analytics to big data actually improve health and health care? We will show that novel data analytics based solutions can result in better diagnosis, better care and better curing. This provides fertile ground for entrepreneurship and the development of new businesses.
In our course we’ll start from the very basics of data analytics, look at different real world approaches and help you to see entrepreneurial opportunities and develop a business plan.
We will cover three important fields:
- Health care expertise: We will present medical approaches to data and give an overview of challenges where big data based solutions have been developed to improve the efficiency and effectiveness in medicine.
- Data analytics: We’ll explain the basics of data mining within the context of a wide variety of health care settings, and the types of data and data analysis challenges that you will likely encounter in each. We’ll start with gathering the data, move on to classifying, analyzing and finally visualizing it.
- Entrepreneurship: You will learn how to assess when data sciences based improvements in health care represent entrepreneurial opportunities. The development of a rigorous business plan is used to help you make that assessment.
Participants with prior experience in the medical field will learn how novel data science applications can improve healthcare, create societal value and how to spot entrepreneurial opportunities.
Participants with experience in data science or mathematics will learn about medical approaches to data and why healthcare is an exciting area to apply and develop data analytics.
Participants interested in launching their startup will learn how big data solutions in health care can provide a solid basis to build great ventures.
Whatever your motivation to enrol in this course, we care about your project and your success - that’s why we will guide you through all parts of this learning journey step by step!
Enter now to see how you can engage in data driven innovation and make an impact on improving care, outcomes and the quality of life.
In today’s world, managerial decisions are increasingly based on data-driven models and analysis using statistical and optimization methods that have dramatically changed the way businesses operate in most domains including service operations, marketing, transportation, and finance.
The main objectives of this course are the following:
- Introduce fundamental techniques towards a principled approach for data-driven decision-making.
- Quantitative modeling of dynamic nature of decision problems using historical data, and
- Learn various approaches for decision-making in the face of uncertainty
Topics covered include probability, statistics, regression, stochastic modeling, and linear, nonlinear and discrete optimization.
Most of the topics will be presented in the context of practical business applications to illustrate its usefulness in practice.