Online courses directory (412)

In this course, you’ll examine perceptual maps, which are used to identify how consumers differentiate among products and how they perceive one product relative to another. These maps are valuable for identifying opportunities to introduce and position new products, repositioning existing products, and identifying your true competitors.

This is the capstone course in the Saylor Customer Service certificate program which is currently under development. CUST105 is designed to teach you about the customer service work environment, methods for successful customer relations, and career advancement tactics. Future courses in the certificate program will provide a solid knowledge base in the areas of computer skills, business communications, and best customer service practices.

Welcome to the exciting world of Payroll Administration!  What you’ll learn in this course is essential to your understanding of the human-resources concept of payroll as it is interpreted from a business perspective.  In applying the theoretical principles of the course in real-world ways, you should gain a better understanding of yourself and your work environment.  The goal of this course is to help you develop the fundamental skills critical to payroll operations, and to help you understand state and federal compliance.  This will provide you with a foundation for becoming more versed on the depth of payroll as an intricate component of human-resource management, and business overall. Fundamentally, the concept of payroll is rooted in both human-resource management and accounting principles.  From a human-resource management perspective, the concept of payroll embodies compliance, which includes the identification of the relationship between the employee and the employer.  There are a number of…

This course provides students with an introduction to the core technologies used to communicate information on the Web: Hypertext Markup Language (HTML) and Cascading Style Sheets (CSS).  Whether managing an employer's website, producing an online resume, or starting a web-based business, knowing the fundamentals of how information is structured and presented on the internet is a crucial skill for the contemporary workplace. Today, many technologies exist to facilitate the creation and management of websites, including development environments like Adobe Dreamweaver and Content Management Systems like WordPress and Joomla!  Even though mastery of the basics of HTML and CSS is easily attainable, these labor-saving technologies have discouraged many professionals from learning crucial coding skills.  With a basic understanding of how HTML code is created and transformed, professionals are better able to produce or transform websites according to precise specifications, whether they use a fully-featured dev…

With the expansion of law and the legal process into so many areas of everyday life, the responsibilities of the legal profession have expanded to meet new challenges.  For example, the advent of the Internet since the early 1990s has raised a multitude of new legal issues related to various areas of intellectual property, including copyright, patent law, and trademark law.  In recognition of the fact that many law-related responsibilities can be handled by well-educated and trained non-lawyers, the legal profession has increasingly come to depend on the assistance of paralegals.  Paralegals perform key functions within a law office from drafting legal documents to investigating cases and interviewing witnesses.  While they are no replacement for lawyers, paralegals have become recognized as key components of a well-functioning legal office. This course will introduce you to the basic knowledge and skills required of paralegals.  You will familiarize yourself with basics of the American legal system, a…

The purpose of Introduction to Human Resources Management is to provide a general overview of the concepts and applications of the many parts of Human Resources (HR).  This course is for the entry level HR Generalist who wants to explore how the interdependence of the major topics in HR are created and implemented.  Upon completion of this course, you will be able to apply your knowledge to real world HR issues.  While general topics such as benefits and compensation will be covered in other Human Resource Management courses, this course will focus primarily on the employee life cycle and each of its phases.  The employee life cycle is central to most of the functions and purposes of HR.  It is important to start at the beginning of any life cycle in an effort to understand how each component is dependent on the next. To begin with, you will take a look at the history of HR and determine the major events and champion theorists who brought HR to its humble beginnings.  The course will then cover the em…

This is where you learn to start and operate a business. Whether you have a business or simply just want to learn or start a business this is the place. Your teacher Jamie Knight Has been in business for over twenty years and is currently owner/President/CEO of JKnight Enterprises Inc. Visit our websites at: www.jknightenterprises.webs.com. This course starts you from the very beginning to the end in business. You will learn about taxes, payroll, employee management and much more.

By Shahid Ansari and Jan Bell

By David Bradford and Allan Cohen

HMP 607 is the third in a three-course sequence intended to impart to generalist administrators the knowledge of finance and accounting necessary to manage health care organizations. The first course, HMP 608, covers financial accounting. The second course, HMP 606, focuses on managerial accounting topics. This third course concentrates on corporate finance topics. It aims to impart an understanding of how finance theory and practice can inform the decision-making of the health care firm. As such, HMP 607 is most appropriately considered a corporate finance course, as opposed to a course in financial markets. In addition, it will integrate corporate finance and accounting theories, institutional knowledge of health care finance, and applications to specific problems. Course Level: Graduate This Work, HMP 607 - Corporate Finance for Health Care Administrators, by Jack Wheeler is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike license.

Provides an understanding of why societies, cultures, organizations, and individuals create and keep records. Presents cornerstone terminology, concepts, and practices used in records management and archival administration. Examines the evolution of methods and technologies used to create, store, organize, and preserve records and the ways in which organizations and individuals use archives and records for ongoing operations, accountability, research, litigation, and organizational memory. Participants become familiar with the legal, policy, and ethical issues surrounding records and archives administration and become conversant with the structure, organization, and literatures of the archival and records management professions. Course Level: Graduate This Work, SI 580 - Understanding Records and Archives: Principles and Practices, by Paul Conway is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike license.

This course reviews important principles found in business law. These principles include details on sole proprietorship, general partnerships, limited partnerships and incorporations. This course explains principles of business law in a clear and easy to understand way. The course also covers topics such as legal requirements, legal recommendations, financial status, taxation, and liability related to these principles. This free online course will be of interest to business professionals and students of law who would like a greater knowledge and understanding of laws relating to business and commerce.<br />

Great managers are made, not born. Learn about the qualities and skills of great managers in this Business 101 course. Instructor Sherri Hartzell holds both an MBA and Ed.D., so she's an excellent choice to teach you about principles of management.

Start by learning about the different levels of management in organizations and then dive into how good managers lead to great employees. Students of business, budding entrepreneurs and independent online learners alike can benefit from these short, engaging video lessons and interactive online quizzes. Business 101: Principles of Management can prepare you to earn real, widely transferable college credit by taking the Principles of Management CLEP exam or the Excelsior Principles of Management exam .

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Using an interactive presentation style, ALISON's accounting course dives into the terminology employed in financial circles, the principles used in basic accounting and the systems put in place to ensure financial control is maintained. The accounting course explores the main financial statements including the profit and loss account, the balance sheet and the everyday adjustments that have to be made. After completing the accounting course, you are expected to be aware of the importance of prudential financial management and the factor it plays in the success or failure of businesses and organizations.<br />

<p>ALISON’S "Introduction to Accounting" offers a comprehensive guide to Financial Accounting. This free online course explains accounting principles and concepts, and how to prepare and analyse financial accounts. It also examines ratio analysis, working capital, cash and finance, business analysis, and business risk. </p><br /> <p>It is a useful tool for those studying accounting, people working within financial operations of companies, and anyone who wishes to learn more about finance and accounting in general. </p>

Cash Accounting. Accrual Basis of Accounting. Comparing Accrual and Cash Accounting. Balance Sheet and Income Statement Relationship. Basic Cash Flow Statement. Doing the example with Accounts Payable growing. Fair Value Accounting. Expensing a Truck leads to inconsistent performance. Depreciating the truck. Depreciation in Cash Flow. Amortization and Depreciation. Cash Accounting. Accrual Basis of Accounting. Comparing Accrual and Cash Accounting. Balance Sheet and Income Statement Relationship. Basic Cash Flow Statement. Doing the example with Accounts Payable growing. Fair Value Accounting. Expensing a Truck leads to inconsistent performance. Depreciating the truck. Depreciation in Cash Flow. Amortization and Depreciation.

Human resources (HR) plays a key role in modern organizations and businesses, be they private sector, public sector or voluntary. ALISON.com's free online human resources diploma course covers diverse topics in HR, from the role of the human resources manager and how to recruit, select, train and assess employees, to employee motivation, employee-employer relations, and how to manage change within an organization.<br /><br />ALISON's Diploma in Human Resources course gives a thorough knowledge and understanding of the important role HR plays in organizations, and will be of great interest to HR business professionals as well as those who are pursuing a career in this area.<br />

Great managers are made, not born. Learn about the qualities and skills of great managers in this Business 101 course. Instructor Sherri Hartzell holds both an MBA and Ed.D., so she's an excellent choice to teach you about principles of management.

Start by learning about the different levels of management in organizations and then dive into how good managers lead to great employees. Students of business, budding entrepreneurs and independent online learners alike can benefit from these short, engaging video lessons and interactive online quizzes. Business 101: Principles of Management can prepare you to earn real, widely transferable college credit by taking the Principles of Management CLEP exam or the Excelsior Principles of Management exam .

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